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Pre-sales

Product Certification and Homologation

Compliance with international standards is much more than a simple obligation. In fact Italtherm satisfies the highest requirements of current legislation even because it firmly believes that quality leads to maximum customer satisfaction.

Italtherm is in fact certified according to the Quality Management System UNI EN ISO 9001: 2015. This certification covers quality processes, from design to manufacturing, from order management to after-sales service. Our products have obtained the main international homologations and comply with their directives.

Technical consultancy

A dedicated team is available to customers to provide specific advices concerning technical features and installation of the products.

Thanks to this service, importers and retailers can rely on the Company’s support in selecting Italtherm products and can receive all necessary assistance for their correct installation in complex systems.

Technical documentation

Italtherm, in order to facilitate the activities of its importers, makes available in this section all the technical documentation necessary to install, sell and service its products.

The technical documentation is constantly updated according to technological evolution of Italtherm products and to legislative developments.

Configurators

Italtherm has developed a set of configurators to assist importers to realize the correct dimensioning and design of complex systems, such as central heating plants with high power boilers.

These tools allow the retailer to easily identify the Italtherm products needed to realize the plant and to produce the necessary documentation.

BIM

The "Building Information Modeling" represents the latest innovation in terms of digital representation of the functional characteristics of an object.

Italtherm provides a set of BIM drawings to facilitate and speed up the work of architects and designers. By providing this type of service, Italtherm is among the first manufacturers of heating systems using new design method.

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